Installer Crashing when started for xplane 10

0 votes
asked Oct 10 by rpaul614 (12 points)
HI,

I have a computer that is a couple years old, but i believe the hardware is compatible with xplane 10.  When I try to run the download, it crashes every time.  It says x-plane 10 installer.exe has stopped working.  My logs are attached.  Can anyone help?

 

Thanks!

 

Installer log.txt for X-Plane Installer 4.02r2 compiled on Mar  3 2017 15:52:19
Installer started on Tue Oct 10 18:10:30 2017

This log file is generated automatically by Laminar Research applications and contains diagnostics about your graphics hardware, installation, and any error conditions.
If you need to contact tech support or file a bug, please send us this file. NOTE: this file is rewritten every time you start ANY of your X-System applications.

Windows 6.1 (build 7601/2) Service Pack 1.0
This is a 64-bit version of Windows.
CPU type: 8664
Physical Memory (total for computer): 6351798272
Maximum Virtual Memory (for X-Plane only): 8796092891136
CPU 0: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz  Speed (mhz): 2494
CPU 0: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz  Speed (mhz): 2494
CPU 0: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz  Speed (mhz): 2494
CPU 0: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz  Speed (mhz): 2494

X-System folder:'', case sensitive=0

WGL_EXT_depth_float WGL_ARB_buffer_region WGL_ARB_extensions_string WGL_ARB_make_current_read WGL_ARB_pixel_format WGL_ARB_pbuffer WGL_EXT_extensions_string WGL_EXT_swap_control WGL_ARB_multisample WGL_ARB_pixel_format_float WGL_ARB_framebuffer_sRGB WGL_ARB_create_context WGL_EXT_pixel_format_packed_float

1 Answer

0 votes
answered Oct 11 by amelingu (2,960 points)
Hi,

I this the whole content of your log.txt?

Can you give more details about your computer?
-GPU
-RAM
-disk space available

Where are you trying to install x-plane? Laminar Research advises to install it on the desktop to avoid access rights issues. It usually also works to install it at the root of every other drive but C:\

Regards,
Guillaume

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