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0 votes
asked by (12 points)

Brand new computer, downloaded the Windows demo. Crash varies between BSOD & virtual memory areas.

Log file: 

imageDownload file

Removed NVIDIA drivers that came from Dell/Alienware and installed the 1080 drivers from NVIDIA after remove the GeForce experience panel.

Went in and manually adjusted the virtual memory page file to allow 16384 on the max, same issue. No add-ons, just the demo (can't even get to settings to adjust them).

2 Answers

0 votes
answered by (3.5k points)
Hi,

-Can you launch the installer again so that corrupted files can be replaced?

-If this doesn't solve the issue, delete or move for backup the entire .../X-Plane 11/Output/Preferences folder.

-If still no change, launch a second time the installer and upload the installer log.txt you will find on the desktop.

Regards,
Guillaume
commented by (12 points)
I'll try that when I get home tonight. Thanks!
commented by (12 points)

Followed your steps and got a successful load of the tutorial flight. Completed that and then went to launch a demo flight out of KSEA in the 737 and got a a BSOD. Restarted, re-attempted and now getting a BSOD on initial application launch.

New log file attached.

0 votes
answered by (19.3k points)
Software can't restart the machine with out the graphics card or hardware failing. Our best guess is that the power supply isn't set up to handle the load from all hardware running at once and we're the first program to make the GPU draw a lot of amps.
commented by (12 points)
This same computer ran P3Dv4 with the FS Labs A320 on a 2-hour EHAM (payware) circuit with medium-to-high settings and never really flinched until short final (where the FPS dipped below 20).

I suspect the 850w liquid cooler is equipped to handle the X-Plane 11 demo.

The computer functions just fine outside of X-Plane, running a variety of games at high-to-max settings (The Division, World of Warcraft, No Man's Sky)
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