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0 votes
asked by (12 points)

Dear,

I am a home user of X-Plane 11, and I do not have much knowledge in computing. In the last few weeks, my X-plane is stopping working when I start the program. I have to restart several times.

I tried deleting the program and using a backup copy, but it did not work. The problem continued.

I wonder if you could help me, to try to figure out how to solve the problem.

Attached, I send the log that should allow to identify some error.

I use windows 10, Geforce GTX 1080 Ti EVGA video card, ssd Kingston SUV400/480 SATA III, Mem DDR4 2400 8GB Kingston HyperX Fury, x4(32Gb), Proc skt1151 i7 7700K 4.2Gb.

Thank you.

Fabiano Carvalho

Brazil

 

1 Answer

0 votes
answered by (19.3k points)
First I would suggest moving, renaming or deleting the entire preferences folder (found in the output folder).

If that doesn't fix it, try removing all add ons (custom scenery, plugins, etc). If that helps the crashing, you can try adding them back in one at a time to see which one causes it.
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