I just bought x-plane online but didn't get email with product key

Question

I just purchased X-Plane 11 on line with PayPal. The charge went through but I didn't get an email with a product key

Comments

Did you check your "spam" folder?  Sometimes it is there.

---

i have checked its not there

Answer 1

Check your spam folder. If there is no email then contact X-Plane suport.

Answer 2

If not in spam or junk mail, contact your vendor or tech support at [email protected]. You can also call support directly at 1-913-269-0976 from Monday-Friday during standard business hours (Central Standard Time).