Hello there
I'm attempting to complete a full X-Plane 11 install (ie with a purchased product key) on Linux. The installer starts up fine and I can enter my product key. However when I then hit 'Continue' the installer reports a problem with the authentication server.
The console output suggests there's a problem with verifying the certificate and I can't get any further:
* Connected to clearancedelivery.x-plane.com (104.200.23.194) port 443 (#0)
* Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
* error setting certificate verify locations:
CAfile: /tmp/filejGLLbE
CApath: none
* Closing connection 0
And in the log file it's reporting a few more details:
Writing auth cert to disk returned: 4/13 for path /tmp/filejGLLbE
A few details about my setup:
- I'm based in the UK and am running Debian Linux 64-bit
- I'm using the latest Linux 64-bit installer (downloaded again today to make sure)
- I can confirm the user I'm running the installer with has write access to /tmp and that there is space on the disk (assuming the installer is trying to put a CA there prior to confirming the product key)
- I've no previous demo install
- I've tried over the past three days with no change
- I am not running any proxies
- I've attached the log output - http://questions.x-plane.com/?qa=blob&qa_blobid=4343225764084035705
Has anyone else run into this? Any suggestions much appreciated!
-Jon