0 votes
asked by (12 points)
Hello,

we have a big problem with X-plane stability. Almost every time it crashes in mid flight. The computer we are using full fills the minimum requirements. What should we do? Please Help!

Please find below the latest log from the crash.

Kind regards,

Iivari and Mika Arvaja

Lokinimi:      Application
Lähde:         Application Error
Päivä:         27.2.2018 18.36.35
Tapahtumatunnus:1000
Tehtäväluokka: (100)
Taso:          Virhe
Avainsanat:    Perinteinen
Käyttäjä:       -
Tietokone:     DESKTOP-857TLTI
Kuvaus:
Viallisen sovelluksen nimi: X-Plane.exe, versio: 11.0.20.7, aikaleima: 0x5a8f9067
Viallisen moduulin nimi: unknown, versio: 0.0.0.0, aikaleima: 0x00000000
Poikkeuskoodi: 0xc0000005
Virhepoikkeama: 0x000002118669eada
Viallisen prosessin tunnus: 0x1708
Viallisen sovelluksen käynnistysaika: 0x01d3afe734accaa1
Viallisen sovelluksen polku: C:\Users\mikaa\Desktop\X-Plane 11\X-Plane.exe
Viallisen moduulin polku: unknown
Raportin tunnus: 6f808fb6-9de1-4914-8847-9f189a59dfa0
Viallisen paketin koko nimi:
Viallisen paketin suhteellinen sovellustunnus:
Tapahtuman Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-02-27T16:36:35.703042100Z" />
    <EventRecordID>5107</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-857TLTI</Computer>
    <Security />
  </System>
  <EventData>
    <Data>X-Plane.exe</Data>
    <Data>11.0.20.7</Data>
    <Data>5a8f9067</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>000002118669eada</Data>
    <Data>1708</Data>
    <Data>01d3afe734accaa1</Data>
    <Data>C:\Users\mikaa\Desktop\X-Plane 11\X-Plane.exe</Data>
    <Data>unknown</Data>
    <Data>6f808fb6-9de1-4914-8847-9f189a59dfa0</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

1 Answer

0 votes
answered by (19.3k points)

A good place to look is at the preferences. Move the preferences folder (found in the Output folder) to the desktop, then restart X‑Plane and default preferences will be restored. If the default preferences do not fix your problem, you can simply replace them with the folder you moved to the desktop and restore your personalized settings.

Another common culprit is third party add ons, such as scenery and plugins. Try moving the Custom Scenery folder and plugins folder (found in the Resources folder) to the desktop, then restart X-Plane.

Finally, in my experience, using AI aircraft can make the sim crash more often, so try turning them off to see if it helps.

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