X Plane crashes and goes to login screen in Mac OSX?

Question

Hi, guys 

I searched the forum but could not find anything likewise so I am posting here. The problem here is, that x Plane crashes when playing X Plane 11 demo version while mirroring it to a 21"Samsung Monitor. There is no crash report window or likewise. Also I haven't found any crash reports. The game quits straight into the login Screen of Mac OSX

How to reproduce?

- connect external Samsung screen via HDMI cable

- Launch X Plane

- see  the start screen of the game for a couple of seconds

- game quits to Mac OSX login screen

What have I tried so far?

- disconnect HDMI cable (game works flawlessly)

- tried other HDMI cables (same issue)

- Tried with another Mac Book on another screen (works fine...)

Tech specs of my machine:

- Mac Book Pro (Retina - 15 inch, Mid 2015)

- Processor: 2.2 GHz Intel Core i7

- Memory: 16 GB 1600 MHz DDR3

- Graphics: Intel Iris Pro 1536 MB (built in Graphics card)

- Mac OSX 10.13.3

Tech specs for second Mac (which work fine):

MacBook Pro (Retina, 13-inch, Late 2012) 

Processor: 2.5 GHz Intel Core i5 3210M “Ivy Bridge” (Turbo Boost up to 3.1GHz) 

Memory: 8GB 1600 MHz DDR3 RAM 

Graphics: Intel HD Graphics 4000 1536MB RAM (Shared with main memory)

- Mac OSX 10.13.3

Does anyone had the same issue and can let me know how to resolve it or does anyone have any ideas? I am willing to buy the game as soon as the issue is resolved but not before.

Thanks in advance.

Christian

Answer 1

It sounds like the sim works when you only use the laptop. I'm surprised it crashes before getting to the settings screen to configure the 2nd monitor. It could be something with how the 2nd monitor is configured in the OS settings, or X-Plane could be overloaded by trying to draw on both screens. In general, if the machine is shutting down (I'm unsure how else it would just log out to the sign in screen) it is due to hardware failure--X-Plane can't shut down the machine or log out on its own.

You are correct--the full version will perform exactly the same though so you should not purchase it if it doesn't work as you desire. One thing you can try is resetting to default preferences in case there is a bad screen pref saved: Move the preferences folder (found in the Output folder) to the desktop, then restart X‑Plane and default preferences will be restored. If the default preferences do not fix your problem, you can simply replace them with the folder you moved to the desktop and restore your personalized settings.

Comments

HI jroberts,

thanks first of all for the answer. I forgot to mention that I only have one external screen running. The Mac Book Pro screen is closed so there technically only one screen involved. Also, what I don't understand a second person tried to mirror it with an older Mac Book to a 42" Samsung TV and it worked fine (ok forget the frame rate but thats another story...

I tried the steps outlined above and it still has the same issue. Funnily sometimes (1 out of 10-20 times) it works and I am able to fly etc. But I absolutely don't have a clue what settings to make?! Any help would be more than appreciated.

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Can you walk me through the exact steps you take to set up the machines and start X-Plane, for both when it works and when it crashes? Maybe that will help me understand the set up better.

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Of course I gladly will but first to your shutdown theory:

Even though Mac machines with Flash drives are booting at a lightning speed, it takes barely three seconds between the blank black screen and then to a login screen. What speaks for your theory is the fact that every website and program has to be reloaded.

Now for the step by step guide of how to crash your Mac System ;-) (btw X PLane is the first program to ever fulfil this to that stage to any of my macs...):

- Start up your Mac

- connect Mac Book Pro via HDMI cable to second screen

- close MacBook screen and only work with the mirroring screen

- download XP11 demo version

- install it

- go to the XP 11 folder

- Start XP11 with the Icon inside the folder

- Alternative 1: wait 3-5 seconds and welcome to your Mac OSX login screen.

- Alternative 2: play XP 11 on a 42" screen (if you can live with a VERY low framerate and if you want to use your MacBook as a heater you can do this at the sane.

Ha! I found a log report.... Pasting it contents below:

log.txt for X-Plane 11.11r2 (build 111101 64-bit)
 compiled on Dec 19 2017 15:25:13
X-Plane started on Mon Mar 12 19:31:07 2018

This log file is generated automatically by Laminar Research applications and contains diagnostics about your graphics hardware, installation, and any error conditions.
If you need to contact tech support or file a bug, please send us this file. NOTE: this file is rewritten every time you start ANY of your X-System applications.

macOS: Version 10.13.3 (Build 17D102)
CPU type: Intel(R) Core(TM) i7-4770HQ CPU @ 2.20GHz CPU speed (mhz): 2200 Bus speed (mhz): 100 RAM (MB): 16384

X-System folder:'/Users/chris/Desktop/X-Plane 11/', case sensitive=0

OpenGL Vendor    : Intel Inc.
OpenGL Render    : Intel Iris Pro OpenGL Engine
OpenGL Version   : 2.1 INTEL-10.30.14 (210/0)
OpenGL Extensions: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_separate_stencil GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

threaded_avail   : 1    aniso_avail      : 1    timer_avail      : 1    sync/fence       : 1
pbo_avail        : 1    frameblit_avail  : 1    framebuffer_msaa : 1
gpu_shad4_avail  : 1    shad_lod_avail   : 1    array_tex_avail  : 1    texture_rg       : 1
tex_float_avail  : 1    seamless_avail   : 1    drawbuf2_avail   : 1    packed_stencil   : 1
framebuffer_srgb : 1    copy_buf_avail   : 0    ubo_avail        : 0    gshader_avail    : 0
base_vert_avail  : 1    tex_multi_avail  : 0
instance_avail   : 1    tess_avail       : 0    viewport_arr     : 0    tex_storage      : 0
buf_storage      : 0    program binary   : 0
pinned_avail     : 0    debug_avail      : 0
max tex units    : 8 (16/8)
max iso filtering: 16.000000
max texture size : 16384 (hardware limit)
max point size   : 255.875000
idx in vram      : 1
GLSL Version     :1.20/120
(16/4096/60/16/16/4096/4096/0)
This video card is: DX10 or 11 - With instancing
CPU count        : 8
OpenAL devices: QUAD-CAPTURE
Open AL default device:QUAD-CAPTURE
OpenAL vendor    : Apple Computer Inc.
OpenAL renderer  : Software
OpenAL version   : 1.1
OpenAL hardware  : QUAD-CAPTURE
OpenAL extensions: ALC_EXT_CAPTURE ALC_ENUMERATION_EXT ALC_EXT_MAC_OSX ALC_EXT_ASA ALC_EXT_ASA_DISTORTION ALC_EXT_ASA_ROGER_BEEP AL_EXT_OFFSET AL_EXT_LINEAR_DISTANCE AL_EXT_EXPONENT_DISTANCE AL_EXT_float32 AL_EXT_STATIC_BUFFER AL_EXT_SOURCE_NOTIFICATIONS AL_EXT_SOURCE_SPATIALIZATION

Fetching plugins for /Users/chris/Desktop/X-Plane 11/Resources/plugins

Loaded: /Users/chris/Desktop/X-Plane 11/Resources/plugins/PluginAdmin/mac.xpl (xpsdk.examples.pluginadmin).

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Any news?

Christian

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Hi Christian,

I finally got a chance to try this today. I attached my MBA to an external monitor and tried both X-Plane 11.11 & 11.20. I was not able to reproduce a crash in either version while using the sim on only the external monitor, with the laptop closed.