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0 votes
asked by (12 points)

hii I have a problem after reinstalling the simulator

I want to do an update and I get a message that I have 2 copies 

If I choose one of them (the first) then the update passes successfully

But I want to delete one of them

Would appreciate help

1 Answer

0 votes
answered by (5.3k points)
edited by
Hi alondon,

I am not with Laminar Research; just a flight simmer.

The process of deleting one version  is quite simple and you don't need any fancy software to complete the task.

Provided you have either loaded a version onto the desktop as per the instructions in the manual or onto a dedicated drive or as a dedicated directory ie no other file/program files, then all you have to do is use the delete command and it will be removed totally.  The proviso is that you have not mixed X-Plane within other file directories.including your operating system files.

The version you select is your choice.  As i read your problem your first version is the one you want to keep.

When completed you only require one LIcence for the software.

As a sideline issue you never have to reinstall the software from scratch ie delete and then install.  All you need to do is run the installer file and it will find the location of the software and check for missing or corrupted files and either add or replace the necessary files.

Good luck .

commented by (12 points)

I think I've managed to fix the problem
But there is another problem
After installation prompts me to do an update and this is the message I get
commented by (5.3k points)
You haven't indicated whether you are a Mac or Windows user.  It doesn't really matter.

You need to check that you have Administrator Rights.  You need this permission.  Also check that your antivirus software is not blocking any updates.  It needs to be unlocked.

Failing any of the above not causing the problem follow the prompt given in the last link.  This forum is not that link.