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+2 votes
asked by (16 points)
While trying to update x-plane I receive an HTTP 403 error and now x-plane crashes.  When I do a clean install I get the same errors -- tried everything, including clearing my cache, shutting off my firewalls, etc.  Please help.
commented by (10 points)

I have gotten this error as well, running installer with admin privileges 

commented by (16 points)
A 403 error is usually as a result of a permission issue on the server side.  Can Laminar Research look into their permissions on their download site?  I have never had this issue with any other download except this one installation.
commented by (10 points)
Agreed, wonder if too many hitting the server?
commented by (16 points)
I guess that is possible given the update.  I'll give it a few days. If that were the issue, I would think there would be more support requests about the error.  I've been using the sim since xplane 9 and this is the first time I have seen this issue.

1 Answer

0 votes
answered by (16 points)
I cant even include the log file because xplane has not created the file folder on the desktop or anywhere else.
commented by (10 points)
Here is part of my log.txt :

0:00:38.378 D/STM: Transitioning from state state_InitialLoading to state_QuickFlightWizard
0:00:38.378 I/OVR: User is entering the holodeck.
0:00:38.378 I/WIN: Opened window Primary V11 UI
0:00:38.956 I/WIN: Displaying the authentication dialog.
0:00:38.956 D/IAP: Prefs specify feature IAP as enabled.
0:01:09.892 E/NET: Download failed with http error: 403 for URL https://clearancedelivery.x-plane.com/v1/authenticate
0:01:10.379 E/DRM: Error contacting the authorization server: Error HTTP 403 (Prohibido)
0:01:14.885 E/NET: Download failed with http error: 403 for URL https://clearancedelivery.x-plane.com/v1/authenticate
0:01:15.315 E/DRM: Error contacting the authorization server: Error HTTP 403 (Prohibido)
0:01:16.342 E/NET: Download failed with http error: 403 for URL https://clearancedelivery.x-plane.com/v1/authenticate
0:01:16.817 E/DRM: Error contacting the authorization server: Error HTTP 403 (Prohibido)
...