0 votes
asked by (12 points)
Hi,

My broadband internet connection is fine, nevertheless I'm getting about 20 KB/s download speed (from Highwinds CDN) for the update to 10.45.

Whoever Highwinds CDN is, this is unacceptably slow. I experienced similar slow update speeds in the past, so this is not an isolated event.

Shame on Laminar for not implementing more efficient solutions !

Regards,

D
commented by (10 points)
I'm in Seattle with a FIOS connection.  December 2016 same problem as yours almost 9 months ago.
commented by (12 points)
I agree, highwinds cdn doesn't perform well. I'm in Denver, CO on a 200 Mb/s connection and it's barely clearing 794 KB/s. My internet connection is monitored closely, I hit above my limit every where else. Please consider a new CDN for distributing your software.
commented by (10 points)
I'm hijacking the thread because I recently bought a new computer and have returned to the hobby. I have nearly the same issue, but much worse:

I'm trying to install the X-Plane 11 Demo but after several weeks I have given up, it always stalls in the beggining or doesn't even start sometimes. Even tried VPN, no go. My conn is a 200/100 Fiber, with amazing speeds everywhere. Don't use AV and my firewall is letting me even download Ubunt via torrents, so don't blame my machine.

Seems this issue hasn't been solved for 1 year now, so I guess I'm gonna take my money somewhere else, P3D or something else.
commented by (12 points)
Canada East Coast been 6 hours and still only half way or less downloaded Feb 7 2018  This is totally unacceptable .When will the developers get rid of this download server and go back to the original one  what's taking them so long with all these comments  think someone would wake up to the fact that they will lose customers if this keeps up .

I keep getting about 5 seconds of download and then it says cannot download check my internet connection

I have Bell Fiber and it is the fastest internet there is .No problem downloading anything else .
commented by (10 points)
i have the same problem with 100 mbps speed and only 1000kbps download from their  servermits annoying and my internet company is vodafone,my line is fine so this is a companys problem and not ours

1 Answer

0 votes
answered by (447 points)

Hi D,

I'm Tyler, one of the developers in charge of the download servers.

This is very troubling to hear!

Highwinds is a new service we've been trying out—it's aimed at making the downloads much, much faster (roughly 5x faster than our previous update host), so if it's actually slowing things down for some users, we certainly want to know why!

Would you be willing to run a few tests for me to help diagnose the problem? It might take a few rounds of tests to get to the bottom of it, but each test should be pretty quick for you.

If you're willing, here are the first steps toward diagnosing the problem. You're welcome to answer here (in a comment), or by emailing me---my email is [my first name]@x-plane.com.

  1. You say you've experience similar slow update speeds in the past; about how far in the past is that? (A week, two weeks, a month, longer?)
  2. Where are you located?
  3. Can you download these two files for me and let me know how long each one takes? (This will tell us if the new Highwinds service is slower than our old server for you.)
    1. File 1
    2. File 2
  4. Please run a speed test and let me know what it says your download speed is.
commented by (13 points)
I'm in Djibouti on a 1Mbs line and I'm averaging an update speed of from x-plane 10 to 10.5 of about 28kbs on a line that speed checks right now at 0.84Mbs with a ping of 2.13ms.  I don't think Highwinds is doing you (or me) any favors.
commented by (10 points)
Mine here to is painfully slow. Bought it even though got the steam edition so to upgrade to X plane 11 in the future. Steam was this long to download. It must be amount of people having the same idea and the servers are swamped.
commented by (130 points)
Mine is also painfully slow. It took 2 and a half days to finish downloading. It downloaded at 524kb/s at first and then In the middle, It downloaded at 0.01 kb/s

I recomend x plane to not use Highwinds CDN
commented by (10 points)
This download speed is very very sloooooooow. I have done a speed test (91.14mbs) download and the fastest I can get via highwinds cdn is 540kbs.
commented by (12 points)
Run a speed test  are you kidding I have Fiber internet  fastest in the world and this server is the pits  Get rid of it or you will lose customers over this . I would like to fly not watch a blue line do nothing for 6 hours or more . Just did your speed test and the ping was 1 ms Download was 218.51 mbps  Fast enough for you???

Feb 7 2018  posted this

totally annoyed .

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