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xplane 11 demo won't install on windows 7 64 bit

0 votes
asked by (12 points)
Installer log.txt for X-Plane Installer 4.10r1 compiled on Aug 22 2018 10:21:29

Installer started on Mon Sep 10 20:26:35 2018

This log file is generated automatically by Laminar Research applications and contains diagnostics about your graphics hardware, installation, and any error conditions.

If you need to contact tech support or file a bug, please send us this file. NOTE: this file is rewritten every time you start ANY of your X-System applications.

Windows 6.1 (build 7601/2) Service Pack 1.0

This is a 64-bit version of Windows.

CPU type: 8664

Physical Memory (total for computer): 6331478016

Maximum Virtual Memory (for X-Plane only): 8796092891136

CPU 0: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz  Speed (mhz): 2294

CPU 0: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz  Speed (mhz): 2294

CPU 0: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz  Speed (mhz): 2294

CPU 0: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz  Speed (mhz): 2294

X-System folder:'', case sensitive=0

WGL_EXT_depth_float WGL_ARB_buffer_region WGL_ARB_extensions_string WGL_ARB_make_current_read WGL_ARB_pixel_format WGL_ARB_pbuffer WGL_EXT_extensions_string WGL_EXT_swap_control WGL_ARB_multisample WGL_ARB_pixel_format_float WGL_ARB_framebuffer_sRGB WGL_ARB_create_context WGL_EXT_pixel_format_packed_float

1 Answer

0 votes
answered by (1.8k points)
Hi! What error message are you receiving here?
commented by (12 points)
Not much to go on - I can't attach screendumps but this is what happens:

1) in downloads , (having extracted the zip file) , I get one file showing : X-Plane 11 Installer.exe

2) click on it and get the standard 'Open file - security warning are you sure you want to run this software'

3) click on 'Run'

4) Standard error message 'Xplane11 installer has stopped working A problem caused the program to stop working correctly'

5) the log.txt is included in my original message

thanks for your help
commented by (1.8k points)

I would recommend that you download a fresh version of our installer here. If the problem persists - please send me a Log.txt file that is generated after you quit the program. That will help me look into this! Thanks!

commented by (12 points)

This is the log.txt produced:

Installer log.txt for X-Plane Installer 4.11r1 compiled on Aug 30 2018 16:07:12

Installer started on Thu Sep 20 22:16:33 2018

This log file is generated automatically by Laminar Research applications and contains diagnostics about your graphics hardware, installation, and any error conditions.

If you need to contact tech support or file a bug, please send us this file. NOTE: this file is rewritten every time you start ANY of your X-System applications.

Windows 6.1 (build 7601/2) Service Pack 1.0

This is a 64-bit version of Windows.

CPU type: 8664

Physical Memory (total for computer): 6331478016

Maximum Virtual Memory (for X-Plane only): 8796092891136

CPU 0: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz  Speed (mhz): 2294

CPU 0: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz  Speed (mhz): 2294

CPU 0: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz  Speed (mhz): 2294

CPU 0: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz  Speed (mhz): 2294

X-System folder:'', case sensitive=0

WGL_EXT_depth_float WGL_ARB_buffer_region WGL_ARB_extensions_string WGL_ARB_make_current_read WGL_ARB_pixel_format WGL_ARB_pbuffer WGL_EXT_extensions_string WGL_EXT_swap_control WGL_ARB_multisample WGL_ARB_pixel_format_float WGL_ARB_framebuffer_sRGB WGL_ARB_create_context WGL_EXT_pixel_format_packed_float 

commented by (12 points)
Just made progress . FYI , I did a right click on the .exe , "Run with Graphics Processor" , chose my Nvidia option and it is loading now.

Hope that's helpful
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