0 votes
asked by (14 points)
Hello,

After bought and install XPlane 11 in August, I use it daily.

But today, when I've lauched it, I'd to enter again my key product and it activated a copy of the program.

Have you an explanation for that ?

I hope that you don't considerate that I've installed the product in another computer because I didn't change my PC.

Thank you for your help.

1 Answer

0 votes
answered by (1.8k points)
Hi, At times the sim will ask you for your product key. This can happen especially if your IP address changes or something like that. Sorry for the inconvenience!
commented by (14 points)
Hi,

Ok, thank's for your explanation.

But now, each time I lauch the product, it considerates that I run a copy and not the original program.

If I need a copy in the future, will I have problems ?
commented by (1.8k points)
Hey Alberto - Most likely not but if you run into any issues - shoot me an email at keyrecovery@x-plane.com!

Welcome to X-Plane Q&A, where you can ask support questions and get answers from members of the community.

This site is for X-Plane support questions only. Please search for existing answers before posting your question. Off-topic questions will be locked.

If you’re new, you’ll need to register before asking your first question.

If your question is answered, click on the check mark to select the best response.

Categories

...