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I just want to double check that you downloaded, unzipped, and installed the HASP USB drivers. You can find a link to download them at the bottom of this page on our site. X-Plane will not recognize you are using a USB key until you have done so.
New install of Xplane 10 into new ACER laptopHASP inserted prior to starting XplaneHASP illuminated (port 1947 is HASP and listening)Home Edition shows at start
Here's the install log also
I checked this finally with a Windows 10 computer and I also see the pro use message at start up. We do sell two different USB keys. The $30 USB key is simply to unlock the home use version from demo mode. Could you be using that key by mistake?
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