This site is being deprecated.
Please see the official X‑Plane Support page for help.
Make sure you have installed the HASP drivers.
Otherwise, please give more information about what you updated. "Updating" X-Plane 10 to X-Plane 11 for example is not valid. We do not have USB keys for the home use version of X-Plane 11.
This site is no longer being actively maintained.