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asked by (12 points)

I have installed Xplane 11 from Aerosoft  DVD (with 6 additional Aerosoft Airports) on brand new Intel 6 core  I7 8700k 3.7 GHZ  16 GB RAM  ASUS Nvida RTX2700 8GB Win 10
PC is running without problems just Xplane11 is continously crashing after a few minutes in flight. Sometimes as Blue screen,sometimes returns to desktop, mostly frozen cockpit  with noise. Somtime I can return from freeze to desktop by ALT/CTRL Del and Task Manager. Oftern I need to switch off the PC 

Again no other issues with Win 10 om my PC

⦁ On the version 11.34r1  I run the download installer on more time and it checked all 98000 files.
⦁ I installed ASUS GPU Tweak  and checked the GPU Temperature. Not exceeding 38 C

⦁ I installed FuhrMark GPU Stress Test and no problem with Graphics up to 78 C ( I stopped there)
⦁ i moved the " Preference " folder  but it still crashes
⦁ I tried to move the plugin folder as recommendet, but after start, Xplane complains about missing  XPLM_64.dll and  After deleting all other files in the plugin folder, XPlane starts without "PLUGINS" in the menue,but no help...crash
⦁ Disable sound, all AI Planes removed, Logitech Stick removed  (use mouse). No help
⦁ Uninstalled  Bull Guard Security Software and use Win Defender..... No Help
⦁ Got update  to 11.35 but  crash

 I am newbie Simmer and need some experience help here. Enclose several log files. Thanks

commented by (12 points)
Hi,yes you are not alone,with crashing after update.I have the same problem,have disabled v sync?

1 Answer

0 votes
answered by (5.3k points)
edited by

Hi Harry,

I am not from Laminar research; just a flight simmer from down under.

Like you I also have the Aerosoft disc pack.

To run the disc format of X-Plane you need to ensure you have disc 1 of the full set inserted into your optical drive at all times No other way otherwise your system will crash without warning or cause a crash whereby you will be limited to the demo version..

If you are running x-plane with disc 1 inserted  could you please attach your log.txt file again using the following link found at   for guidance.  The file required is the log.txt file generated immediately after a crash or when you shut down and not other files as you have previously done.  The extra files cause some confusion



commented by (12 points)

Hi Glen

Thanks for your fast reply. Yes I do run Xplane with the disc 1 inserted.

Can you open the link in my initial question?? All these files are exactly the log files you are looking for, but  from many crashes. They are usually called  log.txt

I just stored and re-named them with the date,month time and sometimes with the explanation of the different behaviour of the crash.  One has a weird PNG Warning another log has been produced after the upgrade to version 11.35.  Can you unzip and read them? Otherwise I make a link for each log file.

Thanks from Germany


commented by (5.3k points)
Hi Harry,

I was able to open the log.txt files especially the last one created after the XP11.35 upgrade.  The last generated log.txt file is always the important file to consider.

What I did notice in the files I looked at, your system crashes when you have performed some function within Windows settings.

I will send you a private message.