This site is being deprecated.
Please see the official X‑Plane Support page for help.
I am not from Laminar Research; just a flight simmer from down under.
A few questions first:-
If your system is crashing during the installation process it may be prudent to attach your X-Plane Installation Log.txt file rather than the standard Log.txt file so that others with a greater knowledge base than me may be able to "spot the problem"
To attach the file, follow the guidelines produced by greengolfer15 found at https://questions.x-plane.com/?qa=blob&qa_blobid=17830136656522860642
This site is no longer being actively maintained.