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0 votes
asked by (12 points)
I have bought x-plane on line. Impossible. I have got a problem when i have load a scenery from your site.From this date impossible to launch x-plane because the activation code doesn't work

Impossible to send you invoice because you have never sent to me.

could you send me back the activation code

Regards

1 Answer

0 votes
answered by (19.3k points)
If you have an activation code you should have an invoice. The digital download product key is only provided in the purchase confirmation that is emailed after completing your purchase. You can contact customer support directly through email at info@x-plane.com. Please provide only the LAST EIGHT digits of your product key and they can look it up.
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