X-Plane 10. Not Responding Only gets as far as "DONE WITH PRELOADING" then stops

Question

Hi

I have just purchased x-plane 10 digital.

I have only used the UK scenery maps. I have also updated with the most recent update.

But when I go to run the programme it is taking a very very long time to load.

As yet I have not even had it running.

I have just noticed that as soon as I start the exe programme and touch anything on the screen the programme says its not responding/

Is there anything I am doing wrong.

See my computer specs and log file. attached.

Thanks for any help,

 

Download file

 

Download file

 

 

Answer 1

I don't see anything obvious in the log. When it freezes, you can open Task Manager and right click on the X-Plane program to save a dump file. You can compress and send us the file through the bug reporter here for further investigation.

Comments

Thanks for the response. Much appreciated.

I'll do what you say and send a dump file.

I'm not back to my computer until the weekend.

I'm a real world helicopter pilot and really enjoy the aircraft Sims and am hoping that X-plane is all people say it is.

Thanks again

Lee