X-Plane already updated requires the product key

Question

I updated my x-plane but it required my product key and since I installed the game few months ago I don't have one. And now I can't play because of this. I bought it online, through the download.

Answer 1

If you purchased digital download from x-plane.com, your product key will be in your confirmation email. It is a 24 digit code. If you have lost your confirmation email, you can contact support at [email protected] and they can probably look you up by the email you purchased with.