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0 votes
asked by (12 points)

I'm using X-plane 10.25 version but I'm not able to unlock it with the purchased USB key.

My configuration is:

Windows 7 (64 bit)

X-Plane 10.25 (build 102503 64-bit)

USB key Basic 325-61 / QEDDW 1056789

I downloaded the HASP driver from the X-Plane website, the installed version is Sentinel Runtime, the USB key is iluminated however the X-Plane still running as a demo version.

Can you please help me on getting my X-Plane unlocked?

1 Answer

0 votes
answered by (19.3k points)
Can you please run & quit X-Plane with the key in, then attach the log.txt?

You might try updating to the latest version (10.51) to see if it helps. If you really prefer 10.25 I would recommend you make a back up or copy of it, then update the other one to 10.51. Then you can go back to 10.25 if desired.
commented by (12 points)
Please find the Log.txt file attached.
I'm not able to upgrade to 10.51.


commented by (19.3k points)
I'm sorry, but I'm pretty stumped on this situation. Has this ever worked or is this a new development? You could try re-installing the HASP drivers to double check the key is working. Otherwise, I'd suggest contacting [email protected] to see if they've seen anything like this before, or if it could be a faulty key.