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I recently bought X-Plane 11 but today, the first day I started using it, it has already crashed twice.My system is a Windows 10 creators update, with 16gb ram and nvidia gtx 970 and intel i5-4690K.In my event log the following event was written:
Faulting application name: X-Plane.exe, version: 18.104.22.168, time stamp: 0x590a4006Faulting module name: X-Plane.exe, version: 22.214.171.124, time stamp: 0x590a4006Exception code: 0xc0000005Fault offset: 0x000000000056ca60Faulting process id: 0x4dcFaulting application start time: 0x01d2f2737de63e3fFaulting application path: C:\Program Files (x86)\Steam\steamapps\common\X-Plane 11\X-Plane.exeFaulting module path: C:\Program Files (x86)\Steam\steamapps\common\X-Plane 11\X-Plane.exeReport Id: aef386e7-9160-4335-8155-7b7181404be5Faulting package full name: Faulting package-relative application ID:
Fault bucket , type 0Event Name: APPCRASHResponse: Not availableCab Id: 0
Problem signature:P1: X-Plane.exeP2: 126.96.36.199P3: 590a4006P4: X-Plane.exeP5: 188.8.131.52P6: 590a4006P7: c0000005P8: 000000000056ca60P9: P10:
These files may be available here:C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_X-Plane.exe_9e7b1ac482df7e2ec3e143b7addd8f11657fe41_a3a11ea1_182fd525
Analysis symbol: Rechecking for solution: 0Report Id: aef386e7-9160-4335-8155-7b7181404be5Report Status: 100Hashed bucket:
What do i need to do to fix this? Or should I ask my money back?
Download log.txt file
Download dump file
Thank you for your help. I have done the following so far:
I just finished one flight now and X-Plane didn't even crash (I almost did because I forgot about the auto-throttle :p)
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