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0 votes
asked by (19 points)


 I have been running XP11 for sometime now and love the si. I am big in downloading scenery and downloads. This evening I downloaded the KHOU & Downtown Houston Scenery and a KBMT airport scenery. When I loaded the sim my frames dropped and the sim crashed. When I try to restart XP11 the sim crashes at the loading screen saying "X-Plane 11.exe has stopped working". I have deleted the scenery files in hoping it fixed the problem. I also went through and did this. 

  1. Run the updater. If you've modified a file by accident it will ask if you want to replace it. Say yes.
  2. Delete all of the files in Output/preferences.



Here is a copy of my "log"


2017-07-15 23:02:32.814234|INFO    |              |   | TeamSpeak 3 Client 3.0.2 (2012-07-19 10:50:53) SDK
2017-07-15 23:02:32.878192|DEBUG   |Direct Sound  |   | setting timer resolution to 1ms
2017-07-15 23:02:32.919066|DEBUG   |Windows Audio Session|   | WAS::openDevice-enter
2017-07-15 23:02:32.923076|DEBUG   |Windows Audio Session|   | WAS Buffer size: 970
2017-07-15 23:02:32.923076|DEBUG   |Windows Audio Session|   | WAS::openDevice-leave
2017-07-15 23:02:32.923076|INFO    |PreProSpeex   |  1| Speex version: speex-1.2beta3
2017-07-15 23:02:32.924081|DEBUG   |Windows Audio Session|   | WAS::startDevice-enter
2017-07-15 23:02:32.925587|DEBUG   |Windows Audio Session|   | WAS::startDevice-leave
2017-07-15 23:02:32.926088|DEBUG   |Windows Audio Session|   | WAS::openDevice-enter
2017-07-15 23:02:32.928124|DEBUG   |Windows Audio Session|   | WAS Buffer size: 970
2017-07-15 23:02:32.928608|DEBUG   |Windows Audio Session|   | WAS::openDevice-leave
2017-07-15 23:02:32.928608|DEBUG   |Windows Audio Session|   | WAS::startDevice-enter
2017-07-15 23:02:32.928608|DEBUG   |Windows Audio Session|   | WAS::startDevice-leave



I do not want to re download xp11 and lose all my payware and downloads. I really do not want to start from scratch and rebuild the sim I love so much.



1 Answer

0 votes
answered by (19.3k points)
Please attach a full copy of the log.txt from the main X-Plane folder. Does the automatic crash reporter come up? If it does, please be sure to fill it out and send it to us.

I'm surprised it's still not working because usually if an add on causes issues, removing it and resetting preferences to default fixes crashing or hanging. Does deleting the entire preferences folder (in addition to the files within) help at all?