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0 votes
asked by (17 points)

hi all 

after i updated my windows last night 

when i tried to open x plane i received error stopped working and i tried to uninstall my last update of windows but it say that update is required for windows 

plz help me 


my update number is kb:4054022

and i'll  upload my log.txt
look down here

imageDownload file


2 Answers

0 votes
answered by (19.3k points)
This log shows you are still using an old version of X-Plane (11.00). Version 11.05 is currently the active published version.

In general, a good place to start for almost any problem with X‑Plane is running the installer to update the program. Even if you are running the latest version of the simulator, the Installer/Updater can find missing or accidentally modified files and replace them with the correct default files.

If you are running the latest version of the simulator and still have problems, another good place to look is at the preferences. Move the preferences folder (found in the Output folder) to the desktop, then restart X‑Plane and default preferences will be restored. If the default preferences do not fix your problem, you can simply replace them with the folder you moved to the desktop and restore your personalized settings.

The final common culprit is third party add ons, such as scenery and plugins. Try moving the Custom Scenery folder and plugins folder (found in the Resources folder) to the desktop, then restart X-Plane.
commented by (17 points)
Thnaks for your answer i tried to move the preferences but it dosent work i move plugins too and the same but i have never been try to move the custom scenery folder
And i cant find X-plane installer to update my game
0 votes
answered by (5.3k points)

Hi Daniel,

I am not with Laminar Research.

Further to the comment you made following the answer from Jennifer (jroberts) regarding finding the installer file, have a look at the answer provided by amelingu for a similar question to your supplementary question at the following link

Alternatively, you should be able to find the installer file "X-Plane Installer.exe" in the root directory of your X-Plane main directory.

If on the otherhand you have a Stean version you need to ask your question(s) in a Steam Forum.  This forum is for the official Laminar Research version of X-plane.  If it is steam I can't help.

The steam version is not the official version.  There is no relationship of any type between Laminar Research and the Steam creators   It is a hybrid version created by a 3rd party organisation taking a commercial advantage of the development work carried out by Laminar Research.   

I hope I have been of some help if you have the Laminar Research version of X-plane.