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0 votes
asked by (12 points)
after the recent update I've lost my purchase of a 747, I've tried using restore purchase button but nothing happens. The only message I get is to download the software.
commented by (12 points)
We have tried it on both accounts and still the same outcome

1 Answer

0 votes
answered by (19.3k points)
Please double check that you're using the same ID you originally used to install the app & purchase aircraft. It seems like it's not recognizing the one you're currently using if it's telling you to reinstall the entire app.