0 votes
asked by (12 points)

hello, 

xplane 11 crashes upon start up and says done with pre-loading. I already went into settings/graphics/turn down all effects and it still crashes.  

anything helps, thanks  

1 Answer

0 votes
answered by (18.5k points)
It looks like you have no plugins or custom scenery installed. It looks like you may not have any scenery installed--is that correct?

If not, I would recommend running the installer & picking the update option to make sure all default files are in place.

Otherwise, make sure your graphics card driver is up to date. You can try to move the preferences folder (found in the Output folder) to the desktop, then restart X‑Plane and default preferences will be restored. If the default preferences do not fix your problem, you can simply replace them with the folder you moved to the desktop and restore your personalized settings.

If the auto crash reporter comes up, be sure to fill it out and send it in.

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