I am not with Laminar Research; just a flight simmer.
The directory file structure suggests that you are running a steam version. If so you should consult a steam forum as this forum is for the official Laminar Research x-plane version. Steam is not a LR version. It is a hybrid developed by a 3rd party for commercial benefit. There is no link between the LR and steam businesses.
The directory structure also suggests to me that you haven't installed steam onto the desktop or a dedicated drive but mixed it into the windows file structures which is a no-no for the Laminar Research version as the x-plane files can become corrupted. I don't know what the installation instructions are for steam as I don't use steam.
Good luck with solving your problem