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0 votes
asked by (12 points)

I have downloaded the demo install and after launching the exe , it fails with a windows message

X-demo 10 installer.exe has stopped working "  check online ....

These are the message codes

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    X-Plane 10 Demo Installer.exe
  Application Version:
  Application Timestamp:    564b9153
  Fault Module Name:    X-Plane 10 Demo Installer.exe
  Fault Module Version:
  Fault Module Timestamp:    564b9153
  Exception Code:    c0000005
  Exception Offset:    00082449
  OS Version:    6.1.7601.
  Locale ID:    4105
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789


Any ideas if I have an incompatible system ?


1 Answer

0 votes
answered by (19.3k points)

Did you check to make sure your computer meets at least the minimum requirements to run X-Plane 10? You might try downloading it again from here just to make sure the download wasn't corrupted. Does the program start enough to give you a X-Plane Installer log.txt file on the desktop? If so, please attach it to a comment.