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0 votes
asked by (12 points)
edited by

Good afternoon,

I have carenado king air 200 and  when i load it, the simulator stops working.

I asked them for support, and they told me to download Visual C++. I´ve tried but nothing changes.

Thank you!



commented by (12 points)

I add the Log file

1 Answer

0 votes
answered by (3.5k points)

Never install x-plane at the root of C, because it can trigger hard to identify bugs (due to file access rights).

Try to cut/paste X-Plane 11 folder to your desktop, see if it solves the problem.

I had no problem with Carenado aircraft and X-Plane 11.11r2

Best regards,
Guillaume AMELINE
commented by (12 points)
Thank you for your answer.

Im gonna try this, tonight.

commented by (12 points)
I had xplane at C i created a new Disc but it still not working.

Tried installing all redistributables again.

I don´t know what to do.

Thank you

commented by (3.5k points)
Can you include a new log.txt, according to your modifications?
commented by (12 points)

i've reinstalled the xplane and only with the carenado plane. it crashes.

i upload the log file

Thank you


commented by (3.5k points)
Can you try to update X-plane to the latest beta, by ticking the beta box through the update process?

If the problem is still there, you will have to report it to Carenado as soon as possible, with your log.txt too.
commented by (12 points)
Im going to try that tonight.

I wrote to carenado, waiting for the answer.

Thank you !

commented by (12 points)
I tried with the new beta version and does not work.

commented by (3.5k points)
I think you should send them the log  generated with the latest beta. It might be faster for them, in case they need Laminar Research to fix something. That beta is currently in short final.

All the best with this!