+1 vote
asked by (13 points)
edited by
I am trying to download the sim, however everytime I do I get the warning that It was unable to download the file and will try again soon. Hangs there for a good 5 minutes, then I'm pretty sure it just skips it and moves on, downloads a few more files and then hangs again.

Lines from install log:

0:15:03.825 E/INS: Server  hit error Timeout was reached and will time out for 10.000000 seconds.  Error count is now 1.
0:15:03.850 E/INS: Error processing http://cds.r8z5m7k4.ssl.hwcdn.net/X-Plane%2011.05r2/Aircraft/Extra%20Aircraft/B-52G%20NASA/objects.zip?ttl=1528572840&sig=4936efd0fcbbba162802fdba400cf86a: Timeout was reached (..\source_code\app\Installer-f\ins_tasks.cpp:346)

0:18:38.126 E/INS: Server  hit error Timeout was reached and will time out for 70.000000 seconds.  Error count is now 2.
0:18:38.126 E/INS: Error processing http://cds.r8z5m7k4.ssl.hwcdn.net/X-Plane%2011.05r2/Aircraft/Laminar%20Research/Boeing%20B737-800/liveries/Delta/objects.zip?ttl=1528573073&sig=9b0b544bace7ffb76c0c49150af55fc6: Timeout was reached (..\source_code\app\Installer-f\ins_tasks.cpp:346)

0:22:03.439 E/INS: Server  hit error Timeout was reached and will time out for 130.000000 seconds.  Error count is now 3.
0:22:03.463 E/INS: Error processing http://cds.r8z5m7k4.ssl.hwcdn.net/X-Plane%2011.05r2/Aircraft/Laminar%20Research/Boeing%20B737-800/objects/738cfm56_NML.png.zip?ttl=1528573073&sig=6c83b11842896f6aa4981f1c7b5a2cb1: Timeout was reached (..\source_code\app\Installer-f\ins_tasks.cpp:346)

Any advise?

2 Answers

+1 vote
answered by (16 points)
I'm having the same issue. X-plane claim it is a local problem. I'm not convinced, but they are less than helpful on the phone.
0 votes
answered by (19.3k points)
The internet connection is dropping so the installer can't continue to download files. I would recommend installing little to no scenery to start with so you can get flying at least. You can add scenery at any time later.

Welcome to X-Plane Q&A, where you can ask support questions and get answers from members of the community.

This site is for X-Plane support questions only. Please search for existing answers before posting your question. Off-topic questions will be locked.

If you’re new, you’ll need to register before asking your first question.

If your question is answered, click on the check mark to select the best response.