0 votes
asked by (14 points)
edited by


I was download X-Plane 11 demo 3 month ago.

It's really fantastic! 

So, I  purchased X-Plane 11 Digital download yesterday.

I get the product key in my email, and start to installation.

Click  'Install an x-plane product purchase'

And then paste my product key into blank box, and click the continue.

but! suddenly check all items left items (check servers, pick destination..etc.)

and nothing installed. help

The sentence is 'Problem with the SSL CA cert (path? access rights?)'

I contact info@x-plane.com and recommend to Firewall disabled.

but,  tried everything my best, still same situation! 

Firewall disabled, antivirus program shout down...


1 Answer

0 votes
answered by (866 points)
Make sure X-Plane is installing it's folder directly onto the desktop, so that the folder path is something like Users \  [Username] \ Desktop \ X-Plane 11.

Welcome to X-Plane Q&A, where you can ask support questions and get answers from members of the community.

This site is for X-Plane support questions only. Please search for existing answers before posting your question. Off-topic questions will be locked.

If you’re new, you’ll need to register before asking your first question.

If your question is answered, click on the check mark to select the best response.