0 votes
asked by (12 points)
I've been trying twice to install my newly purchased Xplane 11. Only install a small area, and make it install to my desktop, as mentioned in the manual. But everytime I get a this message several times:

Unable to read from a .zip file (short-read error). It may be missing or damaged.

What to do?!?

juel
commented by (12 points)
SOLVED!
I tried using another program to extract the zipfile, and that did the trick, so now I have a working xplane 11 installation

1 Answer

0 votes
answered by (19.3k points)
Attach a copy of the installer log.txt from the desktop. Check that X-Plane has access through a firewall or other protections.
commented by (12 points)
Thank you for your answer. I don't know how to attach the logfile
commented by (19.3k points)
Use the icon that looks like a paper with a + in it, or the icon that looks like a landscape picture.
commented by (12 points)
I can't see any icon with a + and the icon with the landscape can't contain the text in my logfile, cause it contains too many words! hmm

Welcome to X-Plane Q&A, where you can ask support questions and get answers from members of the community.

This site is for X-Plane support questions only. Please search for existing answers before posting your question. Off-topic questions will be locked.

If you’re new, you’ll need to register before asking your first question.

If your question is answered, click on the check mark to select the best response.

Categories

...