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0 votes
asked by (12 points)
I bought a licensed version of the X-plane 11.

Order number 42936

When you try to download, the installer reports that it can not connect to the server.

How can I download the program?

1 Answer

0 votes
answered by (5.3k points)
Hi Andrew

I am not with Laminar Research; just a flight simmer.

Many intended flight simmers have the same problem and generally the problem can be linked to two issues.

1.  You need to be running the PC as the Administrator; and

2. All of your antivirus/malware software need to be "turned off" or deactivated for the download/installation process period.

Good luck

Glenn
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