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asked by (16 points)
I tried to do the update.  Everything worked until the Install stage.  I got the following message:

"An error occurred during update.

Permission denied.  Perhaps you do not have access to a directory or file system.

You can continue with the update and attempt to repair the damaged files later, or

you can stop the update and try again later."

I tried stopping the install, but the program won't run.  I tried to do another update but got the same message as above.  This is completely unacceptable.

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