This site is being deprecated.
Please see the official X‑Plane Support page for help.
I am not with Laminar Research; just a flight simmer.
All Saitek products and possibly other brands have to be installed through X-Plane otherwise they won't work.
Have a look at the following link at https://www.youtube.com/watch?v=hU_TuALAlJk from Michael Brown at XForcePC. Michael owns a business that builds PCs predominantly for X-Plane. This company is the recommended supplier of PCs suitable for X-Plane by Laminar Research.
Hope this helps. If it doesn't then lodge a bug report as detailed in the following link found at http://dev.x-plane.com/support/bugreport.html
This site is no longer being actively maintained.