disc 1 broken

Question

ok so I have broken disc 1 ... I have emailed [email protected] 2 times now without an email. I asked before what I should do and someone kindly replied back quickly saying that I have to buy a new disc and email [email protected] I did that and have not got an answer 2 times. Yes I did wait about a week for a reply. I was wondering though is it possible that I can just buy another copy of the full x - plane 10 off of amazon again and use that disc 1 would that work.

 

Thank You.

Samuel. :D

Answer 1

Hi Samuel,

I checked in with Customer Support and they're running behind, so I'm sorry if they haven't been able to get back to your email yet.

Please go ahead and send me a private message with a photo of your X-Plane DVDs and we'll go from there.

Comments

yeah sorry Randy just got back to me I am sorry I was just a bit annoyed at the time :D

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Hi,

I think that this Q&A entry sounds just like the problem I have. My computer just won´t read disc 1, so I assume that it is broken. Can i have it exchanged? What can I do?

Thank you

Justin