This site is being deprecated.
Please see the official X‑Plane Support page for help.
I am not from Laminar Research; just another flight simmer.
Please provide more details regarding your system.
Please attach your log.txt file to your system. Make sure it is not the X-Plane Installer log.txt file.
If you do not know how to attach the file then follow the following link found at https://questions.x-plane.com/?qa=blob&qa_blobid=17830136656522860642
I have the same problem and here is my log.txt file
This site is no longer being actively maintained.