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Please see the official X‑Plane Support page for help.
My son thought he’d made a purchase of multiple planes for your iPad version of X-Plane 10. However all he can see is the ‘buying’ but nothing further happens. Please help. PS he’s buying it with his iTunes vouchers so there is money to make the purchase.
I am not with Laminar Research; just a flight simmer from downunder.
You need to contact Laminar Research direct with your purchase problem at firstname.lastname@example.org as this forum is only for problems with the software.
However, having given you the above advice be aware that Laminar does not sell 3rd party add-on aircraft. They only sell the x-plane software. You may need to contact the Apple store or the site you are trying to purchase from as an alternative.
This site is no longer being actively maintained.