This site is being deprecated.
Please see the official X‑Plane Support page for help.
I am not from Laminar Research; just a flight simmer from downunder.
Your problem provides no real detail. Please be more specific.
Also attach your log.txt file so that others with a greater knowledge base than me may be able to provide a solution to your problem The file is created immediately after a crash or you shut down and can be found in the X-Plane root directory.
To attach the file follow the instructions provided in the following link found at https://questions.x-plane.com/?qa=blob&qa_blobid=17830136656522860642
This site is no longer being actively maintained.