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0 votes
asked by (12 points)
I was doing upgrades on video cards and it has been maybe two months since trying to load X-Plane, now you loads the demo or asks for product key...which purchasing online I do not have one. Please help with any solutions thanks

1 Answer

0 votes
answered by (19.3k points)
If you purchased X-Plane digital download edition from, your product key is in your purchase confirmation email. If you have the DVDs, you will need to fly with DVD 1 in the drive.

If you have lost your product key information, please email [email protected] and provide the email address you used to make your purchase so they can look it up in their records.