If your order for a Digital Download copy of X-Plane 10 was placed at X-Plane.com within four weeks before our announcement of the V10 + 11 combo package (that is, your order was placed Sept 9th through October 8th, 2016), please e-mail info@x-plane.com directly after V11 is officially released (this holiday season) with a full copy of your v10 receipt.