Problem with Mooney M20J and gauges

Question

Just purchase and downloaded the Mooney M20J aircraft from XPlane Store.  On startup, none of the dials present on any gauge or the controls setting NAV/COM input are functional.  All such dials/controls are backlight in light green.  Unable to use this airplane.  Please assist in correction of issues.  Thanks

Answer 1

You didn't specify if this is in X-Plane 11 or 10. Please check to see if you need to authorize your purchase--your email should have a code in it if so.

Since X-Plane 11 is still in beta, we are still working on finding out if add on and plugin behavior is intentionally changed or is a bug, so you may not be able to use this plane in X-Plane 11 for now.