This site is being deprecated.
Please see the official X‑Plane Support page for help.
Please make sure you are using the latest installer: here is X-Plane 11, and here is X-Plane 10.
If those still don't help, attach a copy of the installer log.txt found on the desktop and a screenshot of the error or where it gets stuck.
Tried the installer as suggested. no change. Update still hangs at file check of file 7501 as attached.
Attached log file and error message screen shot.
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