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0 votes
asked by (12 points)

Trying to install on my new gaming laptop. Did this when I first got it with no issues. I uninstalled for a while and now I want to put it back on. However, when I insert disc 1 into the cd drive I can hear it trying to load but the installer never comes up. I have tried going into my C Drive and look for it but it's nowhere to be found. Any help getting this fixed would be appreciated. I have attached a copy of the installer log. Thank you in advance.

imageDownload file


1 Answer

0 votes
answered by (19.3k points)
Do you have access to another computer that you can try the DVD on? That way you can find out if it is a problem with the drive or the DVD itself. If the DVD is now defective, I can provide you with a link to purchase individual DVDs for a few dollars + shipping.