0 votes
asked by (12 points)
I have an older HP Pavillion Notebook with a Radeon HD 6700M video card. I'm running Windows-10. I've downloaded the X-Plane demo to test if it works.

The Log.txt file is reporting that the graphics card is an Intel HD 3000 (presumably the integrated video card). How can I get Windows to select the Radeon? Both drivers are in the Device Manager, but I can't seem to effectively disable the Intel.

I believe the failure happened after a recent Windows Update, but I can't be sure.

TIA,

Paolo

1 Answer

0 votes
answered by (3.5k points)

Hi Paolo,

Can you go to your Nvidia config panel, make sure X-plane 11 is in the list of programs and if not, add it, as shown on the screenshot below (Sorry it's in French)?

Regards,
Guillaume

commented by (12 points)
Thanks, Guillaume,  It's a Radeon, but I understand the process.  I think there's a similar app for the Radeon.

Paolo
commented by (3.5k points)
Indeed, you said it. Sorry.
commented by (12 points)
No problem, Guillaume!  I found the AMD Catalyst app and set up X-Plane, but there was no difference in behaviour.  Log.txt still reports the Intel HD 3000.

I think Windows is overriding the settings (or mappings) in the app. In other words, Windows diverts the message before the RADEON gets it.
commented by (3.5k points)
And what if you delete X-plane 11\ Outut\Preferences folder?

Maybe you could also try and run the X-plane installer one more time,  so that every file can be checked and replaced if needed.

I remember there was a similar thread on this forum, quite recently, but I couldn't find it.
commented by (3.5k points)
I found the related thread, but I don't think it will help much. The answers are from 2 Laminar Research employees :
http://questions.x-plane.com/9089/problem-installing-x-plane-11
commented by (12 points)
Thanks, Guillaume,  I'm at work now (in Oz), so I'll try your suggestions when I get home.

Paolo
commented by (12 points)
Removed the ...\Output\Preferences folder, but no change...
commented by (3.5k points)
I see.. I'm short of ideas at the moment. You might be luckier if you look for solutions on Google..

All the best with that!

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