This site is being deprecated.

Please see the official X‑Plane Support page for help.

0 votes
asked by (12 points)


I'm sorry but my computer is not suitable for x-plane 11.
It has a 32-bit processor and a not very powerful graphics card.
When I try to install the game, a poster appears stating that it is not possible.
Can I undo the purchase? 

Order ID:MEYER-000000191211

Please reply to this email:  [email protected]

Thank you very much in advance. 

2 Answers

0 votes
answered by (3.5k points)
Hi, you need to contact the customer service for that :

[email protected]

Indeed, X-plane 11 is only 64bits, as mentionned in the required specifications :

Best regards,

0 votes
answered by (222 points)
If you bought it on steam you can refund it even without any reason. If not then you're out of luck i guess.