0 votes
asked by (12 points)

I downloaded the demo version but when the installer is run I get the message:

"X-Plane 11 Installer.exe has stopped working."

I see other posts on this subject so have created a dump file.

The log and dump are available here; 

https://drive.google.com/open?id=0BwRKMY1x9thPNWtvQkFWQ1prMzg

Thanks in advance

1 Answer

0 votes
answered by (3.5k points)
Hi,

What are your computer specifications? Make sure it's X-plane 11 compliant :

http://www.x-plane.com/kb/x-plane-11-system-requirements/

Another idea : Are you sure your GPU driver is up to date?
commented by (12 points)
It's a standard Dell Vostro laptop quad core running W7. Firstly I see that I don't have enough RAM  (4Gb)

The graphics card is an Intel HD but I don't know which model, however the driver is up to date
commented by (3.5k points)
Can you be more precise?
commented by (12 points)
Dell Vostro with Intel Core i5 2.4GHz

4Gb RAM

Graphics card: Built- in Intel Graphics Media Accelerator HD
commented by (3.5k points)
As you can see from the link I first gave you, your laptop does not meet the minimum system requirements for X-plane. Here is a video you might be interested in :
https://youtu.be/P_sjK1sQpqo
Regards,
Guillaume
commented by (12 points)
Thankyou for your help

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