Windows Installer crashes

Question

I downloaded the demo version but when the installer is run I get the message:

"X-Plane 11 Installer.exe has stopped working."

I see other posts on this subject so have created a dump file.

The log and dump are available here; 

https://drive.google.com/open?id=0BwRKMY1x9thPNWtvQkFWQ1prMzg

Thanks in advance

Answer 1

Hi,

What are your computer specifications? Make sure it's X-plane 11 compliant :

http://www.x-plane.com/kb/x-plane-11-system-requirements/

Another idea : Are you sure your GPU driver is up to date?

Comments

It's a standard Dell Vostro laptop quad core running W7. Firstly I see that I don't have enough RAM  (4Gb)

The graphics card is an Intel HD but I don't know which model, however the driver is up to date

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Can you be more precise?

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Dell Vostro with Intel Core i5 2.4GHz

4Gb RAM

Graphics card: Built- in Intel Graphics Media Accelerator HD

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As you can see from the link I first gave you, your laptop does not meet the minimum system requirements for X-plane. Here is a video you might be interested in :
https://youtu.be/P_sjK1sQpqo
Regards,
Guillaume

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Thankyou for your help