This site is being deprecated.
Please see the official X‑Plane Support page for help.
I am not with Laminar Research; just a flight simmer.
I am of the opinion that your problem is with the Apple Store where you tried to purchase/download the App. It is a 3rd party product.
This forum is for questions and answers related to the use and operation of the X-Plane software and is not even an area to ask questions related to Laminar Research.
Laminar Research can be contacted at email@example.com I am pretty sure the person who responds to your question will also advise you to contact the Apple store as it is a 3rd party product
Good luck in solving your problem.
This site is no longer being actively maintained.