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0 votes
asked by (12 points)
I bought the X-Plane 10 yesterday and never received my Serial number key!

I have checked my Spam box too, nothing about the serial key.I just have a Screenshot of the receipt of my purchase.

Tried to e-mail the situation to , no response from them :(

Am I the first one, who gets this problem?

Contact email:

Best Regards,


1 Answer

0 votes
answered by (19.3k points)

It's possible there was a typo in your email address. Does your screenshot not have the key listed as well? With the screenshot you should have info like order number so you can email to get the key if needed.