This site is being deprecated.
Please see the official X‑Plane Support page for help.
I am not with Laminar Research; just a flight simmer.
If you purchased your product directly from Laminar Research then you need to contact [email protected] or [email protected] If you purchased a steam version then you need to contact the reseller.
This forum is not the location to solve your problem.
This site is no longer being actively maintained.